Shipping Policy
Most orders received before 5:00PM Pacific Standard Time will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you byClass7training or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. We offer a 15 day Money-Back guarantee on all training CD-ROMs.

Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Taxes
Class7Training will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California (7.25%). For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Privacy  – Information Collection & Use

Class7Training collects personally identifiable information from our users at several different points on our Web site.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).  We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.

Communications from the Site
We will occasionally send you information on products, services, information notices about proposed regulatory changes affecting radioactive material transportation. You can sign up for these emails from us on our registration page. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”

We DO NOT Share Personally Identifiable Information with Third Parties

Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.  If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at “sales @ class7training.com”.

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Class7Training.  Please be aware that we, Class7Training, are not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.  This privacy statement applies only to information collected by this Web site.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at sales @ class7training.com.